Store Policy

Customer Care

The products and the information provided on or through this site and on our social media page have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure, or prevent disease.

The information provided on this site, our social media platforms, product labeling or packaging is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional.

You should not use the information on this site for diagnosis or treatment of any health problem and/or condition or for prescription of any medication or other treatment.

You should consult with a healthcare professional before taking any medication or supplements, especially if you are pregnant, breastfeeding  or if you have or suspect you might have a health problem and/or condition.

Privacy & Safety

ALKE-BULAN NATURALS, PRIVACY POLICY

Last Updated August 2020

Thank you for visiting alke-naturals.com (the “Website”). We provide this Privacy Policy to explain

how Alke-Bulan Naturals collects, uses and shares information from you when you use the Website

and to help you make an informed decision as to whether to use or continue using the Website.

1. Who controls my personal information?

Any personal information provided to or gathered by Alke-Bulan Naturals is controlled by:

ALKE-BULAN NATURALS, LLC 16830 VENTURA BOULEVARD, SUITE 360, ENCINO, CA 91436 

UNITED STATES

2. What information does Alke-Bulan Naturals collect from me?

The amount and type of information we gather depends upon your use of the Website and, in some

cases, what type of information you choose to disclose. We may collect the following information

from you:

Personal Information

We collect information from you when you voluntarily register with Alke-Bulan Naturals and/or submit

your personal information to us over the Website. Such personal information may include your

name, email and postal addresses, phone number, products purchased, any customer identification

number assigned to you by our payment processor, and other information which you voluntarily

provide to us.

Device/Internet Connection Information

When you use the Website, we automatically gather information made available by your web

browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or

Time Warner), and device (such as your computer, phone, or tablet), depending on your settings for

each. For example, we may collect your IP address, information about the operating system or type

of device you use, the date and time you access the Website, your log in attempts, and the location

of your device.

Information Provided by Third Parties

Alke-Bulan Naturals may receive information about you and your Internet activities if you have

provided it to a Third Party and we subsequently acquire the information from the Third Party. For

example, if you provide personal information to a Third-Party Website and click through a link on that

Website to alke-naturals.com, some of your personal information may be transferred from that site to

ours. Such information may include, but is not limited to, your personal and online interests and

Internet browsing habits. These Third Parties may have collected such information by placing

Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth.

Payment Information

 

All payments are processed by third-party vendors, such as Wix and PayPal, and not Alke-Bulan

Naturals itself. If you make a purchase on the Website, credit card numbers and related information,

such as billing address, card number, and the expiration date of the card (“Credit Card Information”)

is collected from you, but such information is sent directly from you to our payment processors

through embeddable widgets and is never stored or otherwise retained by Alke-Bulan Naturals.

Other Information

From time to time, we may obtain other information from you, such as when you make a claim for a

prize pursuant to a contest or other promotion run on the Website, when you request assistance

through from our customer service department, and when you voluntarily subscribe to a Alke-Bulan

Naturals service or newsletter. You will always be asked to provide such other information

voluntarily, and we will not collect it without your permission.

3. How does Alke-Bulan Naturals use Cookies?

“Cookies” are files that are placed on your device by websites you visit. The purpose of a Cookie is

to identify you as a unique user of the Website. A web beacon is programming code that can be

used to, among other things, transfer an individual’s unique user identification (often in the form of a

Cookie) to a database and associate the individual with previously acquired information about an

individual in a database. This allows us to track certain websites you visit online. Web beacons are

used to determine products or services you may be interested in, and to track online behavioral

habits for marketing purposes.

Alke-Bulan Naturals does not currently place any Cookies or web beacons of its own. However, as

explained below, Alke-Bulan Naturals is powered by Wix. Wix may make available to Alke-Bulan

Naturals some of the personal information collected from its Cookies to Alke-Bulan Naturals, such as

analytics and performance information that helps us understand how you and other users engage

with the Website.

A list of the cookies placed by Shopify, and instructions on how to modify your settings to remove or

block nonessential Cookies, is available at https://support.wix.com/en/article/cookies-and-your-wix-

site Alke-Bulan Naturals will update this policy if and when it decides to use Cookies and web

beacons of its own.

4. How does Alke-Bulan Naturals use my information?

We use the information we’ve gathered from you for the following purposes:

To Communicate with You

We use information gathered on the Website to personalize communication with you, and to respond

to your requests for products, services, and information. By providing your email address to Alke-

Bulan Naturals through the Website, you consent to receive advertising emails from us. You can

unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by

contacting us at info@alke-naturals.com Please note that, even if you unsubscribe from advertising

emails, we will still send you any necessary, non-promotional emails about your account or updates

to our privacy policy and terms.

5. How does Alke-Bulan Naturals share my information?

The Website is powered by Wix, and your information may be passed through the Website to Wix to

process and fulfill your orders. Wix's privacy policy is available at: https://

https://www.wix.com/about/privacy

 

To Fulfill Your Orders

We may transfer your information to Shopify and other Third Parties when necessary to provide a

product or service that you order from us. For example, as explained above, your credit card

information is provided directly to our payment processor through the Website so that you can be

charged (and we can be paid) for your purchase.

To Our Affiliated Companies

We may disclose, transfer, and sell your information to our affiliated entities—that is, businesses that

have common ownership with us—at our discretion, in which event, your information shall be treated

by the affiliated entities in accordance with this Privacy Policy. Should Alke-Bulan Naturals be

subject to an acquisition, merger, sale or other change of control or business entity status, we

reserve the right to transfer or assign your information as part of that acquisition, merger or sale.

To Our Third-Party Partners

We may disclose your personal information as needed to our Third-Party service providers and

advertising partners. For example, we may share your email address with our email fulfillment

provider.

To Comply with Legal Process and Prevent Harm

We may disclose your information to respond to subpoenas, court orders, and other legal processes.

In rare circumstances, we may disclose personal information when we believe it is necessary in

order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.

6. How and where does Alke-Bulan Naturals secure my information?

Alke-Bulan Naturals, and the Third Party vendors we use to store your information, employ security

measures (such as SSL encryption and HTTPS protocol) to protect against the loss, misuse, and

alteration of the information under our control. For payment processing, Wix uses PCI compliant

payment processing and card holder data solutions. However, no system can be completely secure.

Therefore, although we take steps to secure your information, we cannot promise, and you should

not expect, that your personal and commercial information, or other communications, will always

remain secure.

Alke-Bulan Naturals stores personal information in the United States. If you are visiting Alke-

Naturals.com from a location outside of the United States, your connection will be through and to

servers located in the United States, and all information you provide will be processed and securely

maintained in our web servers and internal systems located within the United States. By using Alke-

Naturals.com you authorize and specifically consent to the transfer of personal information to the

United States and its storage and use as specified above when you provide such information to us.

7. How can I access or correct my information?

You may access all information we’ve collected about you for purposes of correcting, amending, or

deleting such information. Access can be obtained by contacting info@alke-naturals.com. To protect

your privacy and security, we may take reasonable steps to help verify your identity before granting

access or making corrections. Further, there may be some limited information about you that we are

required to keep by law, but we will inform you of such when processing your request.

Under California’s “Shine the Light” law, California residents who provide personal information to the

Website may request certain information regarding our disclosure of personal information to third

parties for their direct marketing purposes. To make such a request, please contact us at info@alke-

naturals.com.

8. How does Alke-Bulan Naturals protect the privacy of children?

Alke-Bulan Naturals will never knowingly collect any personal information about children under the

age of 13. If we obtain actual knowledge that we have collected personal information about a child

under the age of 13, that information will be immediately deleted from our database. Because we do

not collect such information, we have no such information to use or to disclose to Third Parties. We

have designed this policy in order to comply with the Children’s Online Privacy Protection Act

(COPPA).

10. What about Third Party practices?

Third Party Cookies and Web Beacons

Advertising agencies, advertising networks, and other companies (together, Third Parties) who place

advertisements on the Website and on the Internet generally may use their own cookies, web

beacons, and other technology to collect information about individuals. We do not control Third

Parties’ use of such technology and we have no responsibility for the use of such technology to

gather information about individuals. It is up to you to familiarize yourself with the privacy practices of

such Third Parties.

Third Party Links

The Website and email messages may contain hypertext links to the Website of Third Parties. We

are not responsible for the privacy practices or the content of such other websites. Linked websites

may contain links to websites maintained by Third Parties. Such links are provided for your

convenience and reference only. We do not operate or control in any respect any information,

software, products or services available on such Third-Party websites. The inclusion of a link to a

website does not imply any endorsement of the services or the site, its contents, or its sponsoring

organization.

11. How will I find out about changes to the Privacy Policy?

Each time you use the Website, the then-current version of this Privacy Policy will apply. Although

most changes are likely to be minor, we reserve the right to modify this Privacy Policy by posting

such modification on this page; however, if changes are significant, we may provide a more

prominent notice or email you. Unless we receive your express consent, any revised Privacy Policy

will apply only to information collected after the effective date of such revised Privacy Policy, and not

to information collected under any earlier version.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL